Anticipated Temporary Closure

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Anticipated Temporary Pharmacy Closure up to 14 Consecutive Days

If the pharmacy will be closed temporarily for up to 14 consecutive days, the manager is required to complete all of the following pursuant to section 18(2)(cc) of the PODSA Bylaws:

  1. Notify the Patients and the Public

    The manager must notify the patients and the public of the temporary closure at least 30 days prior to the start of the closure.This can be accomplished by following the steps outlined in PPP-46:​

    Before closure:

    • Post signage at the store entrance with information on upcoming closure at least 30 days prior to the closure start date;
    • Contact all patients whose prepared prescriptions are ready for pick-up to advise of the closure and provide them with the opportunity to obtain their prepared prescription prior to the closure start date; and
    • Make alternate arrangements with local prescribers, as applicable.

    At the time of closure:

    • Return any prepared prescriptions in the pharmacy to inventory and reverse them in PharmaNet.
    • Post signage at the store entrance and provide a telephone answering machine message advising the public about the closure, including information on the duration of closure, the location of the nearest pharmacy, and other information to assist with obtaining necessary pharmacy services during the closure period.
  2. Document Steps Taken

    The manager must document steps taken to comply with the bylaws and applicable policies on anticipated temporary closures.​

Note: that the College does not need to be notified unless the closure exceeds 14 consecutive days.