Patient FAQ

There is a lot more to preparing your prescription than counting pills, typing a label and sticking it on a container. Your pharmacist checks the medication, dose and instructions to make sure they are right for you. They review your medical information and PharmaNet profile to check for possible problems. This may include allergies or interactions with other medications you are taking. Your pharmacist enters the details of your current prescription onto your PharmaNet profile. The prescription is then filled and undergoes a final check before being dispensed.

BC’s Pharmacare Program is responsible for the public coverage of medications for BC residents. You can learn more on their website: https://www2.gov.bc.ca/gov/content/health/health-drug-coverage/pharmacare-for-bc-residents

Yes. Please talk to your pharmacist. Too few patients take advantage of the pharmacist's knowledge and ask questions about non-prescription drugs and alternative therapies.