I have submitted my attestation and Criminal Record History (CRH). How can I check to make sure I’ve completed my Proof of Eligibility?

Only Authorized Representative(s) of the pharmacy may check who has submitted their Proof of Eligibility on eServices. Indirect Owner(s) and the pharmacy manager can either contact an Authorized Representative to confirm that their attestation and Criminal Record History (CRH) have been submitted, or they may contact the Licensure Department via email at [email protected]. Note that the Licensure Department will not disclose the eligibility status of the Indirect Owner(s) or pharmacy manager.

Authorized Representative(s) may follow the instructions below to access the Proof of Eligibility information:

• Authorized Representative: Log into eServices and go to ‘My Pharmacies’. Scroll down and expand the list of pharmacies by clicking on the ‘+’ sign next to the name of the Direct Owner. Once you have expanded the list of pharmacies owned by that Direct Owner, scroll down the list to find the pharmacy due for renewal. This initial list view will provide the status of the ownership documents, attestation, CRH, business licence, and payment. To view the detailed list of Indirect Owners, click on the ‘Pending’ link under the Renewal Complete column. This detailed list will display all of the Indirect Owners and pharmacy manager, and whether or not they have submitted their attestation and/or CRH. This list does not disclose the eligibility status of the attestation and CRH.

For further information regarding the status of your pharmacy renewal, refer to the Pharmacy Licensure Guide.