Must PPMAC services be provided in a private consultation room?

According to Standard 11 of the College’s HPA Bylaws Schedule F Part 8 – Making a Diagnosis and Prescribing Standards, Limits and Conditions: “When making a diagnosis or prescribing a drug, the pharmacist must take the appropriate steps to ensure the assessment is conducted in a manner that the patient confirms as suitably private.”

PPMAC services may be provided to patients in various practice settings and environments including community pharmacies, hospitals, or residential care facilities. It is the pharmacist’s responsibility to ensure that the patient’s privacy needs are addressed in any of these settings. As part of the process, it is important for the pharmacist to confirm with the patient that the space where the consultation will take place is suitably private for them before proceeding with the provision of any service, particularly if a private consultation room is not available.