Who is responsible for submitting the requirements for a pharmacy licence renewal application?

The Authorized Representative(s) is responsible for ensuring that all renewal requirements are submitted before the deadline and will have access to submit most of this information. However, all Indirect Owners (if applicable) and the pharmacy manager will have to submit Proof of Eligibility as part of the renewal application. The pharmacy manager will also have access to submit a copy of the current business licence.

The renewal status can be monitored by the Authorized Representative(s) and the pharmacy manager on their eServices account. The Indirect Owners of the pharmacy will not be able to track the renewal status, or see the status of their Proof of Eligibility. Indirect Owners should reach out to their Authorized Representative(s) if they have questions about the renewal status of a pharmacy.

For further details on tracking the renewal status can be found in the ‘How can I track the status of my pharmacy renewal application?’ FAQ.​