The College is excited to announce the official launch of the Practice Review Program!
Under the Practice Review Program, every pharmacist, pharmacy technician and pharmacy will be reviewed in-person at least once every six years.
The Practice Review Program is comprehensive in scope, and is first launching across all BC community pharmacies. It will expand later to hospital pharmacies and other practice settings.
A practice review consists of two parts: the Pharmacy Review and the Pharmacy Professionals Review. These reviews are designed to be reasonably non-disruptive to daily operations, as Compliance Officers will mainly be observing practice settings and individual registrants.
The Pharmacy Review is based on the previously used inspections process and will take approximately half a day.
The College has started scheduling pharmacies, and those pharmacy managers have received email notifications in order to confirm dates, schedule staff, and complete the Pharmacy Pre-Review. The Pharmacy Pre-Review contains all of the review items that a Compliance Officer will be looking for during the Pharmacy Review. It enables the pharmacy manager to make any necessary corrective changes prior to the Compliance Officer’s arrival.
A Pharmacy Pre-Review Tutorial is available to guide the pharmacy manager through the process.
Pharmacy Professionals Reviews will also take approximately half a day. Compliance Officers will spend this time observing regulated pharmacy professionals as they perform their work and assess them using the four Board-approved focus areas:
- Patient Identification (ensuring the right patient gets the right medication)
- PharmaNet Profile Check (ensuring medications are appropriate and work safely together)
- Counselling (ensuring patients understand why and how to take the medication safely)
- Documentation (ensuring accurate records are kept for each prescription)
In order to facilitate each review in real time, the College developed a new web-based computer application. Compliance Officers will share the results of the Pharmacy Professionals Review with the registered pharmacy professional using this application as soon it is completed. Each pharmacy professional will then acknowledge their results. If action items are assigned, they will have 30 days to make corrective changes and submit any supporting documentation to their Compliance Officer.
The Compliance Officer will then share the results of the Pharmacy Review with the pharmacy manager, who will acknowledge the results. If action items are assigned, the pharmacy manager will have 30 days to make corrective changes and submit any supporting documentation to their Compliance Officer.
The Practice Review Program is a new and progressive method to ensure that pharmacists and pharmacy technicians comply with College standards, guidelines, and provincial legislation in order to provide quality care. The program also establishes a consistent, equitable and fair process of assessing pharmacy operations across the province. It is expected to evolve over time as the pharmacy profession changes.
The College has developed communications material for your patients to learn more about the Practice Review Program. Print this brochure and tabletop sign to distribute to patients if they have questions about the new program.
If you have any questions about the Practice Review Program, please refer to the Key Initiatives section of the College website.
- Practice Review Program