Registration Renewals

I am trying to renew my registration but cannot move past the employment page. What can I do?

When using eServices, using a supported browser is recommended to ensure the best results.  Please note that mobile devices such as smart phones, tablets and iPads are not supported.  It is also important to ensure you have the most recent version of the web browser installed on your computer. Supported browsers for eServices include: 

  • Internet Explorer 8-11 (IE Edge not recommended) 
  • Google Chrome  

You can also try clearing your cache/browsing history: 

I am trying to update my employment information but I cannot find my place of practice in the system?

All BC licensed pharmacies can be found in the system.  For all others, enter the name and address of your place of employment in the “Other Employer” text box in eServices.  The Registration Department will review the information, add your employer to the list, if applicable or they will contact you for further information.

I am in the process of renewing my registration and am trying to update my employment information. I work as a relief pharmacist only so how do I enter this information?

You need to list all the pharmacies where you provide relief coverage as your place of practice and select the pharmacy where you work the majority of time as your primary place of practice. Do not choose your corporation (head office) as your primary place of practice.

I have received my registration renewal notice but it won’t allow me to renew as it is showing an error message that states my CE’s are not complete.

You must complete your CE requirements before you can renew.  If you have completed your CE requirements but see the error message that you have not completed them, contact the Professional Development Department at: [email protected].

When is the latest I can submit my registration renewal application?

You have up to the registration expiry date to submit your renewal application.  The College recommends that you submit it as soon as possible upon receipt of the notice.  Try to avoid submitting it on the last day, especially if it is during the weekend, as the College will be unable to provide you support if you experience any technical issues when the office is closed.

When can I submit my registration renewal application?

You can complete your registration renewal once you have received your renewal notice, which is sent via email approximately 6 weeks before your registration expiry date.  You will not have access to submit your registration renewal application on eServices prior to receiving the renewal notice and fulfilling your CE requirements.  Refer to the Registration Renewal section on the College website for details on the renewal process. 

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