Licensure

Proof of Eligibility (POE) can be completed by logging into eServices, clicking 'My Profile' > 'Proof of Eligibility'. Complete the information on each of the pages, clicking ‘Next’ at the bottom of each page to navigate through the tabs. If applicable, the last tab provides instructions to complete the Criminal Record History (CRH) portion of the POE. The CRH will be completed on a third party site, and it may take up to 7 days for the College to receive the result. You will only have to complete a CRH once every 5 years. Once you have completed your POE, click the ‘Close’ button.

In order to update the roster, login to eServices, click on ‘My Pharmacies’, and then the name of the pharmacy. Once in the pharmacy portal, click the ‘Next’ button to access the staff roster. Use the ‘Add’, ‘Edit’, and ‘Delete’ buttons to update the staff roster.

Yes, pursuant to the Pharmacy Operations and Drug Scheduling Act Bylaws, the pharmacy hours, both when a pharmacist is on and off duty, must be reported to the College. This change can be reported by either the Authorized Representative(s) or the pharmacy manager in the Pharmacy Portal. To access the Pharmacy Portal, log into eServices, go to ‘My Pharmacies’ and scroll to the bottom of the page.

The pharmacy licence can be downloaded by any Authorized Representative(s) or the pharmacy manager from the Pharmacy Portal. To access the Pharmacy Portal, log into eServices, go to ‘My Pharmacies’ and scroll to the bottom of the page. At this point, you may have one of two views depending on your role(s): 

Only the Authorized Representative(s) have access to view invoices and submit payment for a pharmacy licence renewal. In the ‘My Pharmacies’ section of eServices, click on the name of the Direct Owner (owner of the pharmacy). Once you have submitted the ownership requirements, you will land on the payment page. This page will have a ‘Print Invoice’ option that will print a list of all pharmacies due for renewal within the chosen month.

The Change of Location application must be completed before the pharmacy can operate in a new location. Pursuant to section 6(1)(b) of the Pharmacy Operations and Drug Scheduling Act, a pharmacy licence is cancelled if the location of the pharmacy changes. If the new location is open before a new licence is issued by the College, the pharmacy will be operating unlawfully.

Typically the processing time for each phase of an application is 7 days. Some of the change applications have multiple phases which will add to the processing time. An application submitted without all the requirements may result in a delay in processing.

For further information on the timeline of each application, refer to the Pharmacy Licensure Guide.

If the same change applies to multiple pharmacies, you have two options to complete the change application for all applicable pharmacies:

If your pharmacy is undergoing multiple changes, you must submit all appropriate change applications. For example, a pharmacy that is planning to undergo renovations and is also changing the pharmacy name would submit both a Change of Layout application as well as a Change of Operating Name application. Note that applications have different notification periods and processing times which should be adhered to.

Pursuant to section 4 of the Pharmacy Operations General Regulation, the College must be notified as follows: