Licensure

How do I submit a Change of Manager application? As the pharmacy manager can I submit the change request?

A Change of Manager application must be submitted through eServices by one of the Authorized Representative(s) of the pharmacy. The current pharmacy manager will not have access to make this change (unless they are also an Authorized Representative of the pharmacy). A manager change request must be submitted at least 7 days before the effective date to allow the new manager time to complete his/her Proof of Eligibility (attestation and Criminal Record History). The manager change will not be completed until the College receives the new manager’s Proof of Eligibility.

What is the Application Committee?

The Application Committee (AC) is a legislative committee established under the Pharmacy Operations and Drug Scheduling Act and Health Professions Act to review any pharmacy licence applications that do not meet the eligibility criteria, are incomplete, or have false or misleading information. The AC may issue, renew or reinstate a pharmacy licence (with or without conditions), or refuse to issue, renew or reinstate a pharmacy licence.

What happens if I do not submit all of the requirements by the renewal deadline (30 days before the pharmacy licence expires)?

Failure to submit all of the renewal requirements: ownership information, Proof of Eligibility (attestation & CRH) from the pharmacy manager and all Indirect Owners (if the Direct Owner is a corporation(s)), a valid business licence (if applicable) and payment, will result in your pharmacy licence renewal application being referred to the Application Committee for review and an administrative fee may be applied. 

When is the deadline to submit the pharmacy licence renewal application?

All requirements must be received by the College no later than 30 days before the pharmacy licence expiry date. If the College has not received the requirements on or before the 30 day deadline, the pharmacy licence renewal application will be referred to the Application Committee for review and an administrative fee may be applied.

For further information on pharmacy renewal, refer to the Pharmacy Licensure Guide.

What are my responsibilities as a pharmacy manager for the pharmacy licence renewal?

As the pharmacy manager, you must complete your Proof of Eligibility and you may also upload a copy of the current business licence. Proof of Eligibility consists of a yearly attestation and a Criminal Record History (CRH) which must be submitted once every 5 years. The business licence may be uploaded by either the pharmacy manager or Authorized Representative(s). As the manager, you should discuss with your Authorized Representative(s) who will be responsible for uploading the business licence on eServices before the due date.

Who is responsible for submitting the requirements for a pharmacy licence renewal application?

The Authorized Representative(s) is responsible for ensuring that all renewal requirements are submitted before the deadline and will have access to submit most of this information. However, all Indirect Owners (if applicable) and the pharmacy manager will have to submit Proof of Eligibility as part of the renewal application. The pharmacy manager will also have access to submit a copy of the current business licence.

How can I track the status of my pharmacy licence renewal application? Is there a way for me to see which of my Indirect Owners has not submitted a requirement?

The status of the pharmacy licence renewal application can be tracked on eServices by either the Authorized Representative(s) or the pharmacy manager. Indirect Owners of the pharmacy will not be able to track the renewal status, or see the status of their Proof of Eligibility. Indirect Owners should reach out to their Authorized Representative(s) if they have questions about the renewal status of a pharmacy. The steps taken to access this information on eServices by the Authorized Representative(s) or pharmacy manager are different depending on your role(s).

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