We Want to Hear from You: How’s Our Service?
From October 25 - November 22, take the College’s Customer Satisfaction Survey and help us continue to improve our service standards!
As a fundamental component of BC’s health system, the College of Pharmacists of BC is committed to serving and protecting the public. A big part of how we do this is by providing good customer service through the delivery of high quality services and assistance.
Engagement with the public, pharmacy professionals, and stakeholders is an essential part of moving toward achieving the goals laid out in our strategic plan. The Customer Satisfaction Survey was developed with the intention of seeking input from all of our different kinds of stakeholders.
The feedback gathered through this survey will be used to inform the College’s ongoing service objectives and ensure that we continue to deliver professional and ethical service that enables us to meet our mandate in protecting the public through the regulation of pharmacy practice in BC.
| Take the Survey |
Your participation in this survey is strictly anonymous and confidential.
Organizational Excellence
The Customer Satisfaction Survey supports the College’s 2017/18 – 2019/20 Strategic Plan, which places particular focus on the theme of Organizational Excellence. In order to continue to meet the ongoing needs of registrants, pharmacy owners, directors, staff, the public and other stakeholders, the College must ensure the efficacy and efficiency of its foundational business processes, technological supports, and the organization of its governance and staffing.