2019/2020 ANNUAL REPORT NOW AVAILABLE!
The College of Pharmacists of BC’s Annual Report for the fiscal year 2019/2020 (March 1, 2019 to February 29, 2020) is now available at annualreport.bcpharmacists.org.
As a BC Health Regulator, we recognize that our annual report plays an important role in demonstrating our transparency and accountability. It is also a great opportunity for the College to reflect on our performance and the many ways we’re involved in protecting the public.
Our Annual Report website is designed to enhance the accessibility and transparency of our Annual Report, making it easy for the public, registrants and other stakeholders to discover information about the College’s activities over the past fiscal year.
The report outlines the progress made on some of the College’s key initiatives as well as some of the College’s major accomplishments from the past year. Highlights include our new Strategic Plan; results from our 2019 Customer Satisfaction Survey; new safety measures for codeine liquid preparations; a new patient relations program standard and much more.
Additionally, the report highlights the College’s efforts to reflect on our progress toward meeting our commitment to improve cultural safety and humility for First Nations and Indigenous Peoples in BC. This information is included in our dedicated Cultural Safety and Humility section.
The report also includes statistics related to registration, licensure, practice reviews and complaints, as well as the College’s audited financial statements.